Terms & Conditions – AusafeMeds.com

Last Updated: 2025

Welcome to AusafeMeds.com. By accessing or using our website, you agree to comply with these Terms and Conditions (“Terms”). Please read them carefully.

1. General Terms

• Eligibility: You must be at least 18 years old to purchase OTC medications from our website.
• Compliance: Using our site, you agree to comply with all Australian laws, including the Therapeutic Goods Administration (TGA) regulations.
• Accuracy of Information: We strive for accuracy but do not guarantee that product descriptions, pricing, or health information is error-free.

2. Ordering & Purchases

2.1 OTC Medications

• We only sell over-the-counter (OTC) medications that do not require a prescription.
• You confirm that you purchase for personal use only and not resale.

2.2 Order Acceptance & Cancellation

• All orders are subject to stock availability and verification.
• We reserve the right to cancel or refuse any order at our discretion (e.g., suspected fraudulent activity).

2.3 Pricing & Payment

• Prices are in AUD (Australian Dollars) and include GST where applicable.
• We accept credit/debit cards, PayPal, and Afterpay.
• Payment must be completed before order processing.

3. Shipping & Delivery

3.1 Shipping Policy

• We ship Australia-wide via registered courier services.
• Estimated delivery times: 1-5 business days (metro areas), 3-7 business days (regional).
• Tracking information will be provided upon dispatch.

3.2 Delivery Issues

• If a package is lost or damaged, contact us within 7 days for assistance.
• We are not liable for delays caused by third-party couriers or incorrect shipping details.

4. Returns & Refunds

4.1 Returns Policy

• Due to health regulations, we do not accept returns on opened OTC medications.
• Unopened, unused products in original packaging may be returned within 14 days for a refund/store credit.

4.2 Refunds

• Approved refunds will be processed within 5-10 business days.
• Shipping fees are non-refundable unless the error was ours.

5. Privacy & Data Security

• Your personal and health data is protected under our Privacy Policy, which is compliant with the Australian Privacy Principles (APPs).
• We do not sell or share your data with third parties without your consent.

6. Liability & Disclaimers

6.1 Medical Disclaimer

• OTC medications are for general wellness and are not a substitute for professional medical advice.
• Always read labels and consult a healthcare professional before use.

6.2 Website Use

• We are not liable for any damages arising from website use, including:
  • Technical errors or downtime.
  • Misuse of medications.
  • Third-party links or content.

7. Intellectual Property

• All content (logos, text, images) is owned by AusafeMeds and protected under Australian copyright law.
• Unauthorized use, copying, or distribution is prohibited.

8. Changes to Terms

• We may update these Terms at any time. Continued use of the site means you accept the revised Terms.

9. Governing Law

• These Terms are governed by the laws of New South Wales, Australia.
• Any disputes will be resolved in Australian courts.